Country Chalet Restaurant - Niagara Falls

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Cuisine: Family
6526 Main Street, Niagara Falls, Ontario L2G 5Y5 Canada   905-371-2229

       
   

This restaurant advertises a $6.99 breakfast buffet (breakfast is the only meal served). Once you are sucked in the door by the appealing price, you are informed orally that beverages are extra. Few patrons question the price of the beverages since one expects them to be reasonable (based on the reasonable $6.99 buffet. There is no menu provided to show the price list. When you request a glass of water, you are told that they don't provide water by the glass, but that you can have water by the "bottle". When you get your bill, you discover that you paid $2.75 plus tax for your water. A glass of orange juice is $3.75, and a tea-bag in hot water is priced at $2.50, as is a cup of coffee. A drink of water, orange juice, coffee, and a 6.99 buffet for two people cost
$36.43 before tip! To add insult to injury, the food was sub-par...toast barely toasted (basically hot white bread) and the sausage was too salty to consume. Waitress service was excellent. This is NOT a good place to eat. Don't take a family without first getting a bank loan.

TERRIBLE.... How can they sell such things and call them food? All they think of is making money and rip you off.

MARCH 2012. DITTO TO ALL THE NEGATIVE COMMENTS!
STAY AWAY

I traveled to Niagara Falls, Canada with a friend who loves "All You Can Eat Buffets". He feels they give you more for your money and he insisted upon eating here. There isn't much on this buffet. This is the truth in detail: On the buffet they have powdered eggs with the water running out of them, undercooked bacon, sausage and pancakes with no flavor. When you walk over to take food you will notice something extra you didn't pay for....flies, lots of flies swarming all over the food. You probably think to yourself...okay that's not very appetizing, but you push them away with your hands and take your food. We go back to the table with our food and guess what....more flies. My friend and I battled with the flies, but I was losing my appetite. The combination of the bland food and flies were putting an end to this for me when a bee flew into my friend's food. That was the bitter end. I stood up and said, "I've had it!" My friend followed me to the register to complain. He saw our waitress and told her. Her response, "Oh I'm not handling this. I saw you both eating!" She slammed the bill on the counter and walked away. We asked to see a supervisor. They sent the hostess. My friend told her the problem and she said, "Well this is an "All You Can Eat Buffet. If you don't like your seat, get up, take another table, a plate, get more food and sit down." Can you believe the nerve of these people? I walked out of the restaurant. My friend waited for the manager. He finally saw the REAL manager who said...yes sometimes there are flies and bees here. You can leave. THIS PLACE IS NOT SANITARY! DO NOT TAKE YOUR FAMILIES HERE! I ate here on the morning of August 21, 2010. 
Sindy Cohan
Brooklyn, New York

Absolutely aweful, we were enticed in with the 6.99 buffet but it doesnt includes drinks which are priced at 3.50. No air conditioning, poor quality food. We ended up paying 50 bucks for two adults and two kids for breakfast. Stick with Applebees or TGI Fridays across the road, 10 times better and CHEAPER!

I asked for water for the three of us, and was told that they only served bottled water. I said, I am not paying for bottled water, all I want is tap water. The waitress told me that she would lose her job if she served tap water. I told her to get the manager, that it was illegal to refuse to serve water. She brought another woman over, and when I started quoting Canadian Law, she suddenly realized that she was not the manager either! I told them..."either get the manager here, or bring me 3 glasses of water" The manger is not here..."Then get him on the phone, or get me my water." So, a few seconds later, voila! the manager! So, he insisted that it was not against the law not to serve water, I told him that the law stated that A, you could not charge for water and B, You could not refuse Water. I am also sending this letter to the NF Chamber of Commerce. By the way, I GOT MY WATER!

THIS HAS TO BE THE WORST RESTAURANT IN ALL OF NIAGARA FALLS!!! As Canadian, I am embarrassed that people from around the world might actually eat here! This has to be the worst buffet (if you can call it that) EVER! STAY AWAY! If you see any good reviews for this place it must have be the GREEDY OWNER'S comments.

I'm amazed how angry people are about the Country Chalet. Have they tried the OTHER buffets in the area in Niagara Falls? They simply COULD NOT have to be whining so loudly about this one because they ALL charge for drinks (other than water; I agree the bottled water scam here is ridiculous, but I just order the unlimited coffee for $2.50.). I mean some of the people here need to realize that isn't Hobo, Kansas we're talking about, but Niagara Falls where the local Dennys charge $8 for a couple of pancakes with NO side of bacon or anything else! You'd spend at LEAST $15-16 at a Denny's for 3 pancakes, some bacon and a coffee.
Here you get unlimited french toast (where the heck do you find unlimited french toast even at most buffets these days? Even iHop outside Niagara Falls charge a pretty penny for a few slices), bacon, sausage, hash browns, toast, eggs, pancakes (going by memory here so there's probably a couple more items like cereals, rolls ,etc.) for $6.99 and UNLIMITED coffee for $2.50.
The food isn't gourmet. It's average, at best. But for $9.50, I generally get a plate of eggs, bacon, hash browns and sausage and two plates full of french toast or pancakes plus 3-4 cups of coffee. That would cost me $50+ at ANY normal restaurant in Niagara Falls and at least $12-18 at the other buffets in the area. Yes, the charge for water is RIDICULOUS. So don't get it. Get coffee or tea! Refills are free on coffee and the coffee is pretty good. I've never seen flies there in all my half dozen visits so I don't know where that review came from, but I wouldn't even sit down if there were flies all over the place. I usually visit in the fall so any lack of air conditioning was never even noticed.
In short, you get what you pay for. I'm not sure what high standards other reviewers here have for something like french toast or basic pancakes (pretty hard to screw up, IMO), but they were fine with syrup. The powdered eggs weren't great, but you find them on cruise ships and plenty of other buffets where you pay more for them.
I've tried other buffets in the area and they usually aren't good either, but for more money (the only one approaching 'good' food was at the Skylon where you could at least get Eggs Benedict, but their other food wasn't so special either and their prices have gone from high, but reasonable ten years ago to RIDICULOUS today ($30+ per person for brunch? Ack! I stay at a nice fallsview hotel like The Oakes for a good price and don't need a view of the falls at breakfast since I have it the rest of the day!
Overall, I'm not saying this is a "great" place to eat, but a reasonably priced one if you want unlimited food (with a limited selection of choices of a dozen or so) with average food quality and stick to something like coffee or tea (Do you really need juice, milk, water AND coffee for goodness sake?). I'm happy with multiple plates of French Toast and coffee for $9.50, personally and would go again. If I want better quality, I'll go to Applebee's across the street, but I better not be real hungry since it's at LEAST that much for 3 slices of French Toast and a coffee (I don't generally drink water for breakfast regardless, but coffee and lots of it).
It's hard to find ANY buffet with unlimited French Toast, IMO (restaurants seem stingy with the stuff for some reasons when it's just toast in egg/milk batter for goodness sake whereas unlimited pancake deals at places like IHOP come around fairly often, but NEVER for French Toast and that's what I like to get here, personally. It's the best, but it's hard to screw up too. For $9.50, it's acceptable and I can get as much as I want.

DO NOT GO!!!!

My husband and I had the unfortunate experience there as well. It was so bad that I spit my mouth full of what was supposed to be bacon (smothered in cold and slimy greese). It was at this point that my husband begged me not to "go Ramsey on them"! I told him even he (Ramsey) would be appauld to have anything to do with this restaurant except to light the first match to burn it to the ground!
As a Canadian I am embarrassed that we would have such a poorly operated establishment in one of our more popular tourist areas.
Please boycott this place until there is no business left to entice this greedy owner to close the doors.

The wait was about 10 minutes to find a seat. the place was absoloutly hopping. there was a lot of food on the buffet, simple and traditional but it was the price that was great. We ate at quite a few restaurants in and around the area and let me tell you eat here. We paid 30-50 dollars more at the next cheapest place for breakfast. Nothing fancy but at least we left with most of our money and a full stomach

Rip oof place, scammers and ignorants, the waitress looking at your food and making you feel uncomfortable, surprise with the bill triple charge, Never go there again....

These people complaing are simply disgrunteld cheapos and ex emploeyees...come on what do you expect for $6.99 in the core of Niagara...have you ever had Denny's by the Hilton when it was still there...no that was a rip off...a bowl of cereal was $7.99 pluse $2.75 for a drink...but at least you got free refills...but it does suck but again for $6.99 what do you expect...compared to the prices of other places it's a good deal but only if you just woke up from a hangover where taste doesn't count...just quanitity....but I agree it sucked ass

we went there and had to wait 50 minutes outside to sit down, i thought wow for this long of a wait it had to be some good food...but to my amazement when we entered the resturant to sit down....i seen it all this is a run down place messy floors,the buffet was nothing fancy i guess you pay for what you get! i told my husband lets get out of here, we did and so did about 4 other couples when they seen the filth people where eating in, i mean come on managment hire some more staff to clean it up! your losing business.

lets everyone go there again with a bottle of water and some pop ... lol ... that would slap them back hard ... and just leave by paying 6.99 ... now thats what i would do when i go there ever (not like i would go after reading this) ...

 

Dear God. Bait-and-switch here, folks. As mentioned before, it costs $6.99 for the ick breakfast (even for kids). Add $4.00 for a glass of milk and $3.00 for a cup of coffee. The waitress, however, was kind enough to tell us that we could have "as much coffee as we wanted". We didn't.

Here's what's on the buffet:

Fruit cocktail (that crap they give you in your elementary school cafeteria that all the kids throw away).
Toast (being heated in a steamer tray...so soggy bread)
Hard boiled eggs with the shell on (most cracked/damaged).
Unidentifyable bowl of white stuff (watery cottage cheese?)
Thin bread French Toast
Scrambeled eggs
Sausage like product
Bacon

Terrible selection, terrible food, bait-and-switch advertising. If you've ever seen the movie "Vegas Vacation", just imagine Cousin Eddie at the "free" buffet..."I'll have some of the yella...some of the blue..."

Two very enthusiastic thumbs WAY down. Gross. Ick.

DITTO TO ALL THE NEGATIVE COMMENTS!
STAY AWAY

Agree with all of the above comments in addition to the fact that they will make up their own exchange rate....10% in their favor when in fact the rate the day of our visit was actually in our favor.....NEVER AGAIN....please tell everyone that you know NOT to go here.



I curse my self why i have been there..Its a rip off seeing ALL you can
eat for 6.99 I am driving from newyork and stopped with family...
OOla.. kids above 2 yrs is adult price.. Milk ,cofee ,juice any thing is extra
I mean extra as its more than twice/thrice the starbucks price.
The food is not great with less options and it costs 15-20 dollars a person.
I DONT RECOMMENDED this and also I looked @ folks around my table who looked regretful
looking @ the bill just like me.. and shame on the management who did not provide
water,menu ...

very ignorant people after your money... Half the people who work there are ONLY there because they can't find work elsewhere. eg (criminal records and such)
Suggest ANYWHERE but country chalet

This place is owned by the worst scum of Niagara Falls. Locals never eat here only because the whole city hates the owners and their attitude. These Greek owners should go back to their little home in Greece and never come back to Canada.

I'm amazed how angry people are about the Country Chalet. Have they tried the OTHER buffets in the area in Niagara Falls? They simply COULD NOT have to be whining so loudly about this one because they ALL charge for drinks (other than water; I agree the bottled water scam here is ridiculous, but I just order the unlimited coffee for $2.50.). I mean some of the people here need to realize that isn't Hobo, Kansas we're talking about, but Niagara Falls where the local Dennys charge $8 for a couple of pancakes with NO side of bacon or anything else! You'd spend at LEAST $15-16 at a Denny's for 3 pancakes, some bacon and a coffee.
Here you get unlimited french toast (where the heck do you find unlimited french toast even at most buffets these days? Even iHop outside Niagara Falls charge a pretty penny for a few slices), bacon, sausage, hash browns, toast, eggs, pancakes (going by memory here so there's probably a couple more items like cereals, rolls ,etc.) for $6.99 and UNLIMITED coffee for $2.50.
The food isn't gourmet. It's average, at best. But for $9.50, I generally get a plate of eggs, bacon, hash browns and sausage and two plates full of french toast or pancakes plus 3-4 cups of coffee. That would cost me $50+ at ANY normal restaurant in Niagara Falls and at least $12-18 at the other buffets in the area. Yes, the charge for water is RIDICULOUS. So don't get it. Get coffee or tea! Refills are free on coffee and the coffee is pretty good. I've never seen flies there in all my half dozen visits so I don't know where that review came from, but I wouldn't even sit down if there were flies all over the place. I usually visit in the fall so any lack of air conditioning was never even noticed.
In short, you get what you pay for. I'm not sure what high standards other reviewers here have for something like french toast or basic pancakes (pretty hard to screw up, IMO), but they were fine with syrup. The powdered eggs weren't great, but you find them on cruise ships and plenty of other buffets where you pay more for them.
I've tried other buffets in the area and they usually aren't good either, but for more money (the only one approaching 'good' food was at the Skylon where you could at least get Eggs Benedict, but their other food wasn't so special either and their prices have gone from high, but reasonable ten years ago to RIDICULOUS today ($30+ per person for brunch? Ack! I stay at a nice fallsview hotel like The Oakes for a good price and don't need a view of the falls at breakfast since I have it the rest of the day!
Overall, I'm not saying this is a "great" place to eat, but a reasonably priced one if you want unlimited food (with a limited selection of choices of a dozen or so) with average food quality and stick to something like coffee or tea (Do you really need juice, milk, water AND coffee for goodness sake?). I'm happy with multiple plates of French Toast and coffee for $9.50, personally and would go again. If I want better quality, I'll go to Applebee's across the street, but I better not be real hungry since it's at LEAST that much for 3 slices of French Toast and a coffee (I don't generally drink water for breakfast regardless, but coffee and lots of it).
It's hard to find ANY buffet with unlimited French Toast, IMO (restaurants seem stingy with the stuff for some reasons when it's just toast in egg/milk batter for goodness sake whereas unlimited pancake deals at places like IHOP come around fairly often, but NEVER for French Toast and that's what I like to get here, personally. It's the best, but it's hard to screw up too. For $9.50, it's acceptable and I can get as much as I want.

My wife and I recently had the awful experience of the breakfast buffet at the Country Chalet.An army chow line has more panache than this dreary display of substandard fare. From the plate of plain timbits to the watery scrambled eggs to the burnt sausage ,rubbery fatty bacon
and the ham like substance swimming in liquid,it shows this place just doesn't care.All the other reviews are accurate.This is the only place where ,when I was paying the bill the hostess asked if I planned to leave a tip for the serving staff. I told her I was up until then.That was the final straw,never again

*****************WARNING- NEVER EAT AT COUNTRY CHALET!******************On Remembrance Day 2011 I was sucked into the worst eating experience of my life at the $6.99 Country Chalet Breakfast Restaurant. I asked for a menu and was told they don't have one (even for beverage selections) ... Then they portray to give coffee (@$2.99)automatically as part of the "Horrible experience". So I decided to get a basic sized orange juice ($3.99 + 13% tax + 15% tip= $5.11) and was never told the price or option selections. I also asked for a water and was told that THEY DON'T GIVE TAP WATER, HOWEVER I COULD PURCHASE A BOTTLE OF NAYA WATER FOR $2.75 + + (not told up front)-WHICH I SAW EARLIER AT A LOCAL GROCERY STORE FOR 6 BOTTLES FOR $1.00!!!! We thought we were supporting a small business man, but all we were doing was being TRICKED BY SOME GREEDY SCUMBAG OWNER! The problem is that I've been in many $6.99 breakfast places in the past and they have never used such trickery to get the bill so high. When I complained to a manager I was directed to what seemed to be a waitress who said "this is the strip and that's what other restaurants charge". I guess Cousin Vinnys and Almacs since they are owned by the same owner as the Country Trickery Rip-Off Chalet Scumbag Owner! And to top it off the food was disgusting as most people have indicated in the reviews! Niagara Falls City should do something about this because this kind of business practice will turn people away from going to the falls and and trying to support the local economy!

repulsive place. the health department should investigate. bugss, bees and birds all over the tables, flies all over the buffet. ridiculous hidden charges for water and other drinks. i think this place gives your town a bad name.

Unbeleivable, they advertise $6.99 breakfast and when you get bill, you see they ad $3 for a cup of coffee. Food was horrible and you needed to swat flies away. Service attitude was poor, to say the least. If you decided to eat outside you needed to share your table with the swallows that were pecking at the fake maple syrup containers, hmmm no board of health in Niagra Falls I guess. Do yourself a favor go to a McDonalds, you will get a better meal.

PEOPLE WAKE UP THIS PLACE IS OWNED BY THE
SAME PEOPLE WHO OWN ALMACS AND MY COUSIN VINNYS THE CITY SHOULD DO SOMETHING ABOUT THIS

Recommend for the ladies the waiters are so cute and handsome, the scrambled eggs light and fluffy and crispy bacon. Washed down with cool orange juice this is the perfect way to start your niagara day gals! This is the hooters for gals!

STAY AWAY… FAR AWAY!!! This place is an absolute JOKE! The food is fine, standard breakfast fare; it’s the hidden extras that caught us off guard. $4 per drink for coffee, juice and bottled water. THEN a 10% fee if you use American currency instead of Canadian (keeping in mind, the rate of exchange was par at the time of our trip). Had I not been in shock, I would have taken my 10% tip off the table and said “There… there’s your FEE.” I wish I would have read these reviews prior to my visit!

i am not taking my part of 12 to this place by the way it is against the law to charge for wster you stuip restarant owner i will tell to least 100 people about this palce your going out of business sooner then you think

My friend and I went here for breakfast yesterday and were sorely disappointed. We ended up spending over thirteen dollars each for an incredibly horrible breakfast. The hard boiled eggs were stale and the rest of the food was just as bad. We were appalled at the price of drinks and how we had to pay for water at $3.11 (with tax) per bottle, my friend didn’t open hers and refused to pay for it. The coffee was horrible and service wasn’t great either. By the looks of the reviews here I am not certain how this restaurant remains in business other than they seduce you into their establishment with their ‘larger than life - $6.99’ sign. It’s terrible that they get away with this unprofessional business practice. To be sure I will spread the word and will never frequent their doors again! Disgraceful!

UMMM PEOPLE What KIND OF FOOD DO YOU EXPECT FOR 6.99 and 15.99, LMAO YOU GET WHAT YOU PAY FOR WHEN IT COMES TO FOOD!!!!!!!! AS WITH MOST THINGS IN THIS WORLD. Your Own fault for being so Cheap!!!!!! ESPECIALLY the lady who took her parents there for their anniversary!!!! WHO DOES THAT??? And LADY learn how to spell!!!!

My husband and I recently visited Niagara Falls and while I consider both of us to be reasonable intelligent people, fully capable of asking the right questions, we too were drawn in by the "All you can eat for $6.99" hook. I cannot add anything new to the comments already noted here by my fellow diners except to confirm that everything they had said here is 100% true. This restaurant is without doubt one of the worst, if not the worst CLIP JOINTS we have ever experienced. PEOPLE BE AWARE. AVOID THIS PLACE AT ALL COSTS. IN FACT IF I LIVED IN NIAGARA FALLS I THINK I'D PICKET THE PLACE.

DO NOT GO HERE! THEY DONT EVEN GIVE OUT WATER!! NEVER WILL VISIT AGAIN!

The $6.99 price for the buffet is only the starting price. NO beverages are included in this price, not even water!! They charge for bottled water!! Of course, this is not mentioned (though the cash register tape has a "God bless you" printed on it, after they surprise you with the total bill). Asked for decaf, was told they only had instant - nice of them to at least allowed me to decline. The food isn't all that bad, nothing fancy (canned fruit cocktail was the only fruit) but enough hot choices and they are kept really hot. So hot and steamy that my glasses fogged up when we walked in, and stayed that way for quite a while. While the food wasn't all that bad, we just felt taken advantage of with the whole beverage price thing. Once you add the price of coffee and juice to the $6.99, the hotel/casino prices are looking much more reasonable and with better quality food.

I hope people will please read and listen to my review. The owners who own this and my cousin vinny's accross the street are soooooooo rude that you will not believe your eyes/ears. They treat their employees like animals and slaves. The food was so bad that when we confronted the owner she started YELLING!!! What an animal!! Honestly, if you eat here, you will see what I am talking about, and you will 100% regret your choice!!!Also, you have to BUY water, they dont give you tap water. GREED GREED GREED!!!!!!!

I AGREE WITH THE FOLLOWING COMMENT, WE GOT SUCKED IN AS WELL ?????????? AND HAD TO LISTEN TO THE RESTAURANT OWNER AND THE CLIENTS GO AT IT, AND ON TOP OF THAT, THE OWNER TALK DOWN TO ONE OF HER EMPLOYEE, NOT VERY GOOD MANNERS.

PLEASE PLEASE PLEASE DO NOT GO HERE!! THE OWNERS ARE THE MEANEST AND RUDEST PEOPLE YOU WILL EVER MEET!!!ITS SO $$$$$$ AND THE FOOD TASTES HORRIBLE. THEY DONT EVEN GIVE YOU WATER!!!!!


This joint doesn't even answer its telephone. Why, after reading any of these reviews, would any sane person want to eat there. Maybe the Niagara Falls Chamber of Commerce, Better Business Bureau and Health Department should check this place out.

 

I wished I read those review before we walked in this buffet place. I had most disgusting breakfast ever. And it cost me 35 CAN for 2 people.  It's not about how much I pay for, it's the restaurant totally trick & lie to me. On the sign, it told you  it's all you can eat for $6.99. But when I got the bill, I finally relize that the drink is not included.
It did not have any sign to let you know the price of the drinks.
I went to many cities in the world. I have never see any buffet restaurant like this one. Its my worst nitemre in my travel experience.

 

This is the worst breakfast place on the planet. Owner/Manager is rude, the food sucks and they cheat you by not telling you up front that beverages are ala cart and priced about 300% over what they should be. A single cup of coffee - brewed - not special like Starbucks - was $3.75. They won't provide water except in a bottle and that is $3.50. The place would be better served if it burned to the ground.

 

As an ex employee for this restaurant I can guarantee everything that you have read is true. The food is terrible, the owners are inconsiderate, violet, sexually harassing and greedy. They don't tell you hidden charges for a reason.. Please save your money, you might as well just go to a circus.

 

This place is terrible.....very over priced.....and NO refills on soft drinks/ice tea...I,ve never heard of that...I frequent many restraunts and this place is on my black list.....People...do not go thier

 

me and my family were not even informed that drinks cost extra, out bill came to 50 dollars for 3 people, the food wasnt even that great, in fact it sucked ass

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